Now in our third year we will be even bigger and better. There's a lot more detail TBA so watch this space! We are now sold out but there is a good chance some places may become available.
We will be looking at combining best practice with technology to deliver real results in an evolving Digital World with case studies and talks from end users and suppliers of innovative products and services.
Visit a variety of vendors and chat with over 250 IT peers at the biggest event of it's kind north of the border.
Head of IT Service Management
'Change Management in a Digital World'
ITSM specialist, speaker and writer. Founder of Yappa and ex-manager at SITS and AXELOS.
Head of Service Improvement
'Skills for ITSM - The Agile Doorman'
EXIN’s Chief Examiner for SIAM
'The challenges of SIAM for Service Desks'
Award winning industry thought leader, on-line training and consultancy expert and our host
Content Director, writer and industry analyst
'ITSM.tools - ITSM Future Readiness Survey'
CTO - Axios Systems
'ITIL embracing Cloud and DevOps adoption'
Director and Co-Founder
'Data Driven Automation'
Principal Product Manager
'Why we should ditch the 3 tier support model and start swarming'
Technology Leadership Coach, Advisor, Facilitator, Trainer and Texan
'How Citizens Advice are streamlining their internal and external customer support processes'
ASL BiSL Foundation Ambassador, resident in the Netherlands, speaking internationally